Have you pivoted?

Have you pivoted?

March-April 2020 forced us into a state of shock. We went blank. Some went into despair. In April we were told 1,000 times a day that these times were ‘unprecedented’. They were, but I’m seeing and hearing a new word, ‘pivot’. A pivot...
Ages-old sales complaints

Ages-old sales complaints

Sales is not an easy profession. When I started making TV advertising sales in 1976, I drove across country South Australia and tramped up and down the streets of little towns and the big Iron Triangle cities; Port Pirie, Port Augusta and Whyalla. It wasn’t...