by Colin Pearce | Nov 13, 2020 | Success ideas for work and life
March-April 2020 forced us into a state of shock. We went blank. Some went into despair. In April we were told 1,000 times a day that these times were ‘unprecedented’. They were, but I’m seeing and hearing a new word, ‘pivot’. A pivot... 
by Colin Pearce | Aug 25, 2016 | Success ideas for work and life
I am seeing a physiotherapist. I needed to make another appointment and clarify the health benefits claim form, so I called her ‘Manager, First Impressions’, but in a senior moment, I forgot the physiotherapist’s name. At this location of the practice... 
by Colin Pearce | Apr 21, 2016 | Success ideas for work and life
Phone skills don’t seem to matter when you are chatting to your mother or your friends. This post is in my ‘Sell’ category, but telephone manners and style apply to GPs, lawyers, property managers, churches, political parties, school administrators... 
by Colin Pearce | Aug 10, 2015 | Success ideas for work and life
My TV antenna broke. The TV went on the blink a while back. It got worse in winter when the wind blew hard. I banged it, yelled at it, gave it a hard reboot, and when none of that worked I figured it must be the fault of the antenna. I went outside and sure enough,...